Company Summary

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The Optimum team aids companies in finding and executing efficiencies along with their entire logistics network, from the factory to customer, through DCs and fulfillment centers that they run or have partners managing. If you are looking to join a company that thrives on learning constantly, providing an environment where teamwork is the norm, delivers exceptional customer service to our clients, and is constantly innovating, then we look forward to learning more about you.  Apply today!

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Summary

 

Operations Analyst

 

We're looking for an Operations Analyst to partner with the support of our Logistics Analysis, Marketing Development teams to answer key questions about how to leverage data collected via Shipping transactions, CRM, LinkedIn and drive meaningful results for our partners. You will solve challenging problems and boost business growth by understanding user behaviors, applied analytics techniques, and business insights. 

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Specifically, the perfect person for this role is passionate about Data Analytics and eager to help us understand how to provide the richest experience possible. You should know customer lifecycle and behavior analysis, segmentation, digital campaigns, and business operations for a SaaS company.

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Duties and Responsibilities

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• Analyze data of in-place procedures to find ways to improve operations

• Evaluate operations procedures and processes

• Identify deficiencies and areas for improvement and redesign

• Apply statistical analysis, simulations, and predictive modeling to analyze current procedures

• Recommend strategies and develop new procedures

• Implement tests processes, policies, and protocols

• Research market and industry trends and patterns

• Perform operations analysis for all technologies and projects

• Prepare detailed reports of workflow research and improvements

• Compare processes with industry standards and best practices

• Conduct internal investigative audits and create reports of findings

• Develop workflows to increase production and revenue.

 

Requirements

 

• Familiar with International Shipping & Logistics datasets is a bonus

• Consulting and project management skills

• Strong analytical and problem-solving skills

• Strong multitasking and time management skills

• Two years experience as an operations analyst, in an operation or research analyst role, or a related position

• Significant experience with SQL (250-300hrs) and large unstructured datasets 

• Deep understanding of statistical analysis, standard quantitative techniques like regression, experiment design, etc.

• Consistent track record of being able to work independently and proactively engage tasks with minimal direction

• English, strong verbal and written communication skills

• Proficiency in programming/scripting and knowledge of statistical packages like R, Python, etc.

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Benefits
 

• Commissions 

• Additional Personal Paid Time Off 

• Hybrid Remote/Office Work Environment

• Opportunity to self-manage your schedules

• Competitive salaries

• Career development plan

• Paid training.

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